Frequently Asked Questions

1. What is batterystrapping.com?

batterystrapping.com is a leading provider of packaging solutions, specialising in battery-powered strapping machines and tools. We operate an online platform where customers from across Europe and worldwide can purchase a wide range of packaging tools, equipment, and consumables.

2. Do I need to sign up before buying any packing tool or machine?

There is no requirement to register before making a purchase. Should you require a proforma invoice, simply send your enquiry to [email protected] and we shall reply within 24 hours.

3. What type of products do you sell online?

Our product range includes battery strapping tools, semi-automatic and automatic strapping machines, manual packaging machines, electric stackers, and electric pallet trucks. We also supply packaging materials such as PP, PET, textile and composite strapping, clips, and various other items.

4. Is my info safe?

Your information is fully protected. We are legally obliged to safeguard your data and not disclose it to third parties. Our company policy is to treat all entrusted information with the utmost care. We do not store any credit card details; all card transactions are processed securely on your card provider’s platform, without our involvement.

5. Can I buy as a company?

Absolutely. All our quotations and prices are exclusive of VAT, so you will always pay the net price, whether you choose to pay online or by bank transfer. Once payment is received, you will be issued an invoice without VAT.

6. How do I create a batterystrapping.com account?

Setting up an account is straightforward and allows you to pay for packaging tools and machines online without needing to re-enter your billing details for future orders.

7. Is my payment information safe?

We do not retain any credit card information; all transactions are conducted securely on your card provider’s platform, entirely independent of our systems.